Salesforce CRM tool is customer-oriented and Cloud-based eliminating the need for the installation of any hardware and software, Inclusive feature-wise covering all touch points of the users or customers, and suitable for all company sizes. However, it begs the question does you business really need Salesforce CRM. Here are a few reasons:

 Salesforce renders brilliant CRM for all businesses services. It utilizes chatter for roping in customers from social media as well in real time. Through this bench your sales team can interact and maintain strong relationship with customers and clients.

 This cloud-base CRM has a platform called programmers/coders called Force.com and another bench for HR professionals called work.com to work upon different tasks —the best of both worlds.

 Salesforce, as discussed already, is the most user-centric CRM tool available in the marketplace. It is also known to create customer relationship from scratch and improve upon thereon for seamless support, long-term commitment and loyalty.

 Salesforce is a cut-above the competition with greater insights into your customers and clients in the form of in-built analytics.

 Because Salesforce is powered by cloud, it helps you in greater customer engagement even on the go. It is completely mobile which means your customers can be tracked any time across any location. Every single update is indicated by the CRM to the user.

 As a Salesforce user, you are directly connected with your customer’s data which means your sales team has to exact large stream of incoming data over time to improve sales volume.

 Using Salesforce you need not worry about maintaining the web servers or a tech team. As Salesforce is cloud-powered, your only point of concern now will be how to contact and manage your customers that uses Salesforce CRM.

 A key benefit of the Salesforce CRM is that it is no complex a tool; management of tasks is highly simple and organized to the last point. This means even Startups and SMEs can fully harness the power of this web-based CRM software. It is also extremely intuitive, collaborative and engaging making it the #1 choice as CRM tool on a single platform.

 Companies and organizations world over are driving their sales team to adopt Salesforce to achieve their intended business results.